HQ2888 - Senior Trust Fundraiser

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Posted: 22/12/2020 14:42
Start Date: Not Available
Salary: £35,000.00 per annum
Location: London
Level: Technical
Deadline: 13/01/2021 23:59
Hours: 35.00
Benefits: Excellent
Job Type: Permanent

Location: London - Initially Homebased due to current Government Guidance.

We have an exciting opportunity for an ambitious senior trust fundraiser to join our successful team.  This is a hands-on role for someone with good, demonstrable experience in delivering trust fundraising income and managing relationships with charitable trusts and foundations.

Joining a friendly, motivated and supportive fundraising team, you will be required to work with colleagues across the charity, to identify and develop compelling proposals. You will be responsible for the management of existing relationships and expected to generate a strong prospect pipeline to grow the portfolio of medium, large and multi-year funders.

We are the charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. Together, we campaign for an inclusive society. We connect people to practical advice and pioneer new treatments for hearing loss and tinnitus.

This is an exciting time for us as we have recently gone back to our old, much-loved name after a decade as Action on Hearing Loss.  The return to the household name, which dates back to 1911, is part of our ambitious plans to reach more of the 1 in 5 adults in the UK who are deaf or have hearing loss and the 1 in 8 who have tinnitus.

The focus on the daily issues deaf people have faced during the COVID-19 pandemic, such as the barriers to communication caused by face coverings, has highlighted the need for us to be a stronger brand and extend our reach.

Interview Date: Week Commencing 18th January 2021

Staff Benefits

You'll enjoy a range of excellent benefits and access to ongoing support and learning and development programmes across the country. We provide an attractive and competitive salary and benefits package. We also recognise your talent and commitment by helping you to take care of your health, life balance and financial wellbeing.

  • 25 days annual leave plus bank holidays (pro rata if part time)
  • Bank holiday enhancement
  • Cycle to work scheme to help you save on the price of a new bike
  • Health scheme to cover you and your family’s health from £7 per month
  • Employee assistance programme that gives you and your family free, confidential support.
  • The option to buy or sell leave annually in exchange for salary
  • Enhanced benefits, including maternity, paternity and shared parental leave
  • Flexible working arrangements
  • Supporting you to study including time off for study leave and external courses
  • Workplace pension scheme
  • £50,000 life assurance
  • Interest-free season ticket loans
  • Discounts and savings on our products and publications, and a half-price subscription to our magazine
  • An annual ceremony where we recognise those nominated for Pod award as well as rewarding winners.
  • The annual ‘Big Satisfaction’ staff survey measuring levels of engagement and job satisfaction
  • We are proud to hold the Investors in People Standard
  • Staff council and staff companions.
  • We are proud to hold Disability Confident Employer status.
  • Our three core values are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.

Learning & Development 

We place high importance on giving our staff the opportunity to develop their careers. We therefore provide access to a wide range of learning and development opportunities including inductions, training courses, accredited qualifications, and coaching and mentoring schemes.

  • Induction programme for new starters covering everything you need to know about our organisation, as well as providing an introduction to hearing loss.
  • British Sign Language training and certification.
  • An internal coaching scheme
  • Partnership mentoring scheme where we match employees with suitable mentors at the Royal National Institute for Blind People (RNIB) and the National Deaf Children's Society (NDCS).

Our Values


We treat people as people. With human warmth, dignity and respect. We treat people as whole people. Not just as an issue or a problem to be solved. We show kindness, care and understanding. We treat people how we would like to be treated.


We are passionate about our work. We want to make a real difference in people’s lives. If things can be improved, we won’t just settle for how they are. We’re prepared to challenge the status quo. We strive for high standards, to do our very best. We take positive risks and innovate, trying new things.


We work alongside others to achieve the best results. We listen carefully and try hard to understand. We share insights, ideas, learning and resources. We respect and value differences. We enable others to participate. We act with integrity and build trust.

Our Pledge to you

Your application. Will be read by a human and considered by the team. We’ll never automatically discard an application and, if you ask for it, we’ll always take the time to provide you with feedback about your application to work with us.

Diversity and us. At RNID, there’s one thing that motivates all of us; making the world better for people with hearing loss.

We are experts driven by wanting to be part of something bigger. We’re all here to play our part and create a better future for people who are deaf, struggling with their hearing or suffering with tinnitus. Nothing else matters.

Disability. We live by our principles. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Job Description

Overall Purpose of the Role: 

•    To raise income from a portfolio of new and existing grant-making charitable trusts and foundations

Key Accountabilities and Responsibilities:


  • To manage and develop a portfolio of trust donors, securing long term, increased value donations
  • To identify, research and cultivate new trust prospects.
  • To be responsible for delivering personal income targets for the financial year, contributing to the trust annual income budget.
  • To be responsible for delivering monthly activity targets, such as the number of proposals submitted.
  • To develop a stewardship programme for your own portfolio, including writing relationship development plans for account-managed trust donors and prospects and following through on agreed next steps.
  • To contribute to the planning, organisation and execution of trust prospect cultivation and trust donor stewardship events. To contribute to the team’s overall stewardship plans in order to build strong and lasting face-to-face relationships with Trustees.
  • To research and tailor project information, in order to write appropriate and compelling grant applications which meet the aims and objectives of grant-making bodies.
  • To write, and submit in a timely fashion, appropriate written reports to funders on how grants have been spent.

Relationship Building:

  • To build supportive, effective working relationships with colleagues across the charity.
  • Be responsible for sourcing project information for allocated service areas, keeping all information accurate and up to date, and sharing this information proactively across fundraising.
  • Establish agreed ways of working with each allocated service area, gaining in-depth knowledge of current and upcoming service plans and future funding gaps and opportunities.
  • To play a full role as a member of the Trust and Lottery Team, working with colleagues from the Major Donor and Corporate teams to ensure that all opportunities and prospects are developed to their full potential.

Other Requirements:

  • To maintain accurate income and information records on both Raisers Edge and paper files.
  • To follow all relevant processes including those for gathering information, restricting income and tracking activity.
  • To contribute to the development of the trust fundraising strategy and operational plan.
  • To carry out the duties and responsibilities of the post at all times in compliance with all relevant law and especially the Institute of Fundraising Code of Practice, GDPR and with RNID's policies, especially our Values, Equal Opportunities and Health & Safety.

Person Specification:





  • Proven track record of achieving income against agreed financial targets.
  • Proven track record of successfully applying to charitable trusts and/or the Big Lottery Fund, and preparing written reports to funders.
  • Demonstrable experience of writing high quality, persuasive applications to potential funders.

Qualifications / Professional Training


Skills / Knowledge

  • Ability to influence, persuade and negotiate with Trustees and key decision-makers of grant-making bodies, both in writing and face to face.
  • Proven interpersonal skills with senior staff members.
  • Ability to work to tight deadlines and prioritise accordingly.
  • Commitment to sound financial management and achieving financial targets.
  • Understanding of financial management including budgeting, forecasting and variance analysis.

Personal Qualities

  • Results driven
  • Self-motivated
  • Sensitive to the needs of our beneficiaries
  • Ability to demonstrate the RNID values and behaviours (see below)

Thinking Style

  • A creative and flexible approach with a problem-solving ‘can do’ approach




  • Ability to occasionally work outside standard working hours and planned travel including possible occasional overnight stays.

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